Which of the Following Refers to Work Behavior That Goes

question 118

Multiple Choice

Which of the following refers to work behavior that goes beyond job requirements and contributes as needed to the organization's success?

• A) Job satisfaction
• B) Organizational citizenship
• C) Cognitive dissonance
• D) Job involvement
• E) Organizational Commitment

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Definitions:

Conscience

An internal regulatory process that helps an individual discern right from wrong and act according to moral principles.

Psychodynamic Perspective

A psychological approach that emphasizes unconscious processes and childhood experiences in shaping behaviors and personality.

Unconscious Forces

The underlying psychological influences that individuals are not fully aware of but that affect their thoughts and behaviors.

Psychosexual Development

According to Freud, a series of stages that children pass through in which pleasure, or gratification, focuses on a particular biological function and body part.