Jacob, a Customer Service Representative for AB Retailers, Has Seven

question 72

Multiple Choice

Jacob, a customer service representative for AB Retailers, has seven levels of management between himself and the company's CEO. In contrast, his friend Rhonda, a customer service representative for YZ Retailers, has only four levels of management between her and the company CEO. Compared to YZ, Jacob's company has what type of organizational structure?

• A) Narrow
• B) Wide
• C) Flat
• D) Tall
• E) Identical

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Definitions:

Three-step Writing Process

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The process of making plans for something, often involving setting goals, identifying steps to achieve those goals, and scheduling tasks.

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