Disk Replacement Services Has Just Completed a Procedure Manual to Handle

question 59

Multiple Choice

Disk Replacement Services has just completed a procedure manual to handle employee grievances. One of the main criteria is to make it clear to employees that rules will be administered fairly and consistently. Disk Replacement operates on:

• A) the procedural justice approach.
• B) the utilitarian approach.
• C) the individual approach.
• D) the defensive approach.
• E) the free-choice approach.

---

Definitions:

Temperament

An individual’s behavioral style and characteristic way of responding.

Behavioral Style

an individual's characteristic way of behaving, reacting, or responding to various environmental stimuli.

Characteristic Way

A manner or method that is typical or distinctive of an individual, group, or process.

Socioemotional Development

The process of developing the ability to experience, express, and manage emotions, as well as establishing meaningful relationships with others.