Tool Techies, Inc

question 135

Multiple Choice

Tool Techies, Inc. uses phone surveys of customers to gather information about service and quality. This is an example of the management function of:

• A) planning.
• B) technical skills.
• C) organizing.
• D) controlling.
• E) conceptual skills.

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Definitions:

MEDLINE

A comprehensive database of biomedical literature, including research articles, clinical studies, and reviews.

CINAHL

The Cumulative Index to Nursing and Allied Health Literature, a comprehensive database of nursing and allied health journals.

Evidence-Based Practice

A healthcare approach integrating the best current scientific evidence with clinical expertise and patient values in the decision-making process for patient care.

Evidence-Based Practice

A decision-making process that integrates the best available research evidence with clinical expertise and patient values.