Define and Compare Transaction-Processing, Operations Information Systems, and Decision Support

question 30

Essay

Define and compare transaction-processing, operations information systems, and decision support systems. How do these types of MIS relate to each other? Provide an example of when each type of MIS would be most applicable.

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Definitions:

Production Environment

The physical and organizational setting where manufacturing or production takes place, involving machinery, labor, and workflows.

Service Shop

A type of operation that primarily produces services rather than tangible products, often requiring customer presence for the service delivery.

Service Costs

Expenses incurred in the creation or delivery of services, including labor, materials, and overhead costs specifically related to service departments.

Resource Requirements

The specific materials, labor, capital, and other resources needed to achieve an objective or project.