Marta, the Human Resources Vice President, and Juan, the Vice

question 17

Multiple Choice

Marta, the human resources vice president, and Juan, the vice president of operations, disagree on their company's diversity policy. This is an example of ________ conflict.

• A)intragroup
• B)intradepartmental
• C)interpersonal
• D)interorganizational
• E)horizontal

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Definitions:

Negative Externalities

Costs experienced by someone who is not directly involved in the production or consumption of a good or service.

Positive Externalities

Benefits experienced by third parties or society at large as a result of an economic activity, without the third party incurring any cost.

Public Goods

Goods that are non-excludable and non-rivalrous, meaning no one can be prevented from using them and one person's use does not reduce availability to others.

Consumer Surplus

The gap between what consumers are prepared and can afford to pay for a product or service, and what they end up paying in reality.