If the Source of a Conflict Is Overlapping Authority, a Manager

question 39

Multiple Choice

If the source of a conflict is overlapping authority, a manager should

• A)require employees to take diversity training.
• B)clarify the chain of command.
• C)change the organizational culture.
• D)use permanent transfers.
• E)change cultural norms.

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Definitions:

Situational Influences

External circumstances or contexts that affect decisions and behaviors, such as physical environment, social settings, time, mood, and reason for purchase.

Baby Shower

A celebration where expectant parents receive gifts for their forthcoming child, often involving games, food, and socializing.

Situational Influence

Refers to external factors or circumstances that can affect an individual's decision-making process, often in the context of consumer behavior.

Attitude Change

The process by which an individual's general feeling or mindset about an object, person, or issue undergoes a modification.