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Jill is a member of a research and development team. Her weekly appraisal indicates that her personal contributions since joining the team are significantly lower than what she accomplished previously as an individual contributor. Jill's behavior exemplifies
Static Evaluation
Viewing people or situations as unchanging, and failing to recognize that change occurs over time.
Open-Ended Questions
Questions designed to encourage a full, meaningful answer using the respondent's own knowledge and/or feelings, unlike yes/no questions.
Nonverbal Messages
Information or emotional content communicated without the use of spoken words, often through body language, facial expressions, and tone of voice.
Mild Offense
A minor wrongdoing or insult that may provoke slight anger or annoyance.
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