Daniella Manages a Cafe That Now Offers Online Ordering and Pickup

question 2

Multiple Choice

Daniella manages a cafe that now offers online ordering and pickup for customers. The number of online orders is increasing, and she is determining how best to allocate tasks among her employees to become more efficient. Daniella is addressing

• A)division of labor.
• B)job simplification.
• C)hierarchy of authority.
• D)span of control.
• E)job enrichment.

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Definitions:

Lying

The act of deliberately making a false statement with the intention of deceiving others.

Social Trust

The belief in the reliability, truth, ability, or strength of society, forming the foundation of communal relationships and social networks.

Cynicism

An attitude characterized by a general distrust of others' motives.

Evasive

Tending to avoid commitment or self-revelation, especially by responding only indirectly.