A Local Car Dealership Sells a Minivan to a Couple

question 37

Multiple Choice

A local car dealership sells a minivan to a couple. Three days later, they call the couple to ensure they are happy with the purchase and to address any questions or concerns they may have regarding the new vehicle. This dealership is trying to gain a competitive advantage through superior

• A)efficiency.
• B)product quality.
• C)innovation.
• D)speed and flexibility.
• E)responsiveness to customers.

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Definitions:

Female Athlete Triad

A problem affecting female athletes, especially in college, involving (1) low energy, (2) menstrual problems, and (3) loss of bone density.

Acquired Drives

Motivational drives that are learned or developed through experiences, such as a drive for achievement or affiliation, rather than those innate or biological in nature.

Anorexia Nervosa

A psychological and potentially life-threatening eating disorder characterized by an extremely low body weight, a devastating fear of weight gain, and a distorted perception of body weight and shape.

Adaptive Thermogenesis

A physiological process where the body adjusts its metabolism in response to changes in the environment or diet.