Organizations Should Refrain from Offering Too High a Level of Responsiveness

question 13

Multiple Choice

Organizations should refrain from offering too high a level of responsiveness to customers because

• A)quality of products will become low.
• B)customer demands will continually grow.
• C)company costs may become too high.
• D)customer relationships will not improve.
• E)production schedules will increase.

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Definitions:

Environment and Strategy

The interplay between the external environmental factors and an organization's strategic planning and execution.

Strategy Formulation

The process of identifying and outlining the plans and actions necessary to achieve the organizational goals and objectives.

Mission

The core purpose or fundamental goal of an organization or group, typically reflecting its values and aspirations.

Objectives

Specific, measurable, achievable, relevant, and time-bound goals that an individual or organization aims to achieve.