Identify the Two Critical Sources of Feedback Associated with an Effective

question 16

Essay

Identify the two critical sources of feedback associated with an effective total quality management (TQM)system and explain how each source helps improve the quality of products and services.

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Definitions:

Personal Grooming

Relates to an individual's routine to maintain cleanliness, appearance, and hygiene for personal and professional impressions.

Drugstores

Retail establishments that sell medications and other health-related products.

Service Retailer

is a type of retailer that primarily sells services rather than tangible products, such as salons, repair shops, and fitness centers.

Oil Change

A routine maintenance service for vehicles involving the replacement of the engine's oil and oil filter to ensure proper engine function.