Over Many Years, Speedy Delivery Has Built a Strong Reputation

question 85

Multiple Choice

Over many years, Speedy Delivery has built a strong reputation and a loyal client base by ensuring all delivery issues are quickly resolved to the satisfaction of both senders and receivers. This is an example of an effective ________ function.

• A)production
• B)sales
• C)customer service
• D)marketing
• E)materials management

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Definitions:

Internet

A global network of computers and servers that facilitates the exchange of data, communication, and access to information.

Social Pressures

The influence that is exerted on individuals or groups by others within the same society or community, often encouraging conformity.

Blame Themselves

The act of holding oneself responsible for a particular outcome or situation.

Accurate Representation

A depiction or description that closely matches the true characteristics or facts of a subject.