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Describe the three planning steps in the text and explain how this process can affect a manager's ability to succeed.
Elicit
To draw out a response, answer, or fact from someone in a subtle or skillful manner.
Close-Ended Questions
Questions structured to receive a specific, limited response, typically "yes" or "no".
Thomas-Kilman Conflict Model
The Thomas-Kilman Conflict Model outlines different strategies for managing and resolving conflict, including avoidance, accommodation, competition, compromise, and collaboration.
Problem-Solving Style
An individual's preferred approach to identifying, analyzing, and resolving issues and challenges.
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