To Increase Effectiveness, Middle Managers

question 41

Multiple Choice

To increase effectiveness, middle managers

• A)suggest ways to use resources to improve customer service.
• B)evaluate whether the organization's goals are appropriate.
• C)suggest ways to use resources to improve production.
• D)suggest ways use resources to cut costs.
• E)evaluate the performance of all departments.

---

Definitions:

Continuing Behavior

Persistent actions or activities that an individual keeps doing over a period of time.

Cognitive Dissonance

A psychological phenomenon where an individual experiences discomfort due to conflicting beliefs, attitudes, or behaviors.

Coaction Effects

The impact on performance of the presence of other people engaged in the same task.

Source Confusion

Source Confusion is a memory error where individuals are unable to recall the true source of a memory, leading to misattribution of the information's origin.