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In order to determine the answers to the question of what the hotel should be and what the hotel should offer to its guests, the managers of a hotel should study their marketing situation?
Gen Z
The demographic cohort following Millennials, typically defined as those born from the mid-1990s to the early 2010s.
Starbucks
A multinational chain of coffeehouses and roastery reserves known for its signature coffees, commitment to sustainability, and innovative customer experience.
Corporate Brand
The overall image and identity of a company as perceived by its customers, including its reputation, product quality, and values.
Social Responsibility
The idea that businesses should balance profit-making activities with activities that benefit society; encompasses environmental stewardship, ethical labor practices, and philanthropy.
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