Which of the Following Steps Did the Waldorf-Astoria's Management Team

question 51

Multiple Choice

Which of the following steps did the Waldorf-Astoria's management team not perform in order to boost its F&B revenue?

• A) Purchased a cost control software package
• B) Instituted a revenue-management program
• C) Trained chefs to schedule employees more effectively
• D) Repositioned F&B outlets to attract guests from outside the hotel
• E) The Waldorf-Astoria management team performed all of the above

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Definitions:

Orally Fixated

In psychoanalytic theory, a term describing individuals who experience intense satisfaction or frustration related to mouth-oriented activities due to unresolved conflicts in early psychosexual development.

Passive Dependence

A behavioral pattern where individuals excessively rely on others for support, decision-making, and taking action, often to the detriment of their independence.

Inferiority Complex

A psychological condition in which an individual feels a lack of worth and doubts their abilities, often unfairly comparing themselves to others.

Freudian Psychologist

A psychologist who follows the theories of Sigmund Freud, focusing on unconscious processes, childhood experiences, and psychosexual development.