The Authors List a Number of Ways in Which Bristol

question 48

Multiple Choice

The authors list a number of ways in which Bristol Hotel Company has distinguished itself from other top hotel companies. It has done so by:

• A) Establishing an excellent track record by achieving strong operating and financial results during the industry's recent recession.
• B) Maintaining a distinct corporate culture and management style that translates into low executive-management turnover.
• C) Providing a centralized management structure which allows managers to focus on the quality of a guest's stay as the number one priority.
• D) All of the above
• E) Only a and c

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Definitions:

Integrator

An individual or tool that combines or coordinates separate elements or structures into a unified whole.

Standardization of Work Processes

The practice of implementing uniform procedures and criteria in organizational tasks to improve efficiency and quality.

Labour Coordination

The process of organizing and managing a workforce in order to achieve efficient production and meet organizational objectives.

Formal Means

Established, official procedures or methods.