According to Lagazo, the Front Desk Staff Should Have the Highest

question 53

True/False

According to Lagazo, the front desk staff should have the highest guest contact skills, followed by the housekeeping staff?

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Definitions:

Supportive

Providing encouragement or assistance, especially in times of need or distress.

Functional Areas

Distinct sectors within an organization, each focusing on specific aspects of the company’s operations, such as marketing, finance, human resources, and production.

Series of Job Assignments

A succession of tasks or roles assigned to an individual within an organization, often aimed at development or career progression.