The Mission of Marriott Is to Increase Net Profit as Much

question 31

True/False

The mission of Marriott is to increase net profit as much as possible, even if this means dissatisfying guests.

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Definitions:

Values

Core beliefs or principles that guide an individual's or organization's behavior, decision-making, and interactions with others.

Organizational Citizenship

The behavior of an individual that is discretionary, not directly or explicitly recognized by the formal reward system, and that promotes the effective functioning of the organization.

Good or Bad

Terms describing the positive or negative judgement or quality of an action, decision, or outcome within an organizational or general context.

Hierarchy of Values

A ranked system of personal or societal principles and beliefs determining what is most important to an individual or community.