According to the Article, On-Line Intermediaries I

question 54

Multiple Choice

According to the article, on-line intermediaries i.e., Expedia.com) offer the highest probability of finding the best rate available for high-end properties, with an average savings of _____ percent over the company's own website?

• A) 5
• B) 10
• C) 20
• D) 25
• E) 50

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Definitions:

Retail Establishments

Stores and businesses that sell goods directly to consumers.

Product Mix

Consists of all product lines offered by an organization.

Service Level

A measure of the quality and efficiency of customer service, often defined by speed, accuracy, and satisfaction metrics.

Product Variety

The range of different products or services offered by a company to cater to various customer preferences.