All of the Following Are Disadvantages of Telephone Interviews EXCEPT

question 79

Multiple Choice

All of the following are disadvantages of telephone interviews EXCEPT:

• A) Many people screen or block calls from people whom they do not know.
• B) The researcher is more likely to obtain a biased sample using a telephone survey than a mail survey.
• C) The researcher cannot examine nonverbal behavior of the respondent.
• D) It is more difficult to establish rapport over the telephone than in personal interviews.

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Definitions:

Sales Commissions

Payments made to sales personnel based on the sales volume or value they have achieved.

Opportunity Cost

The potential benefit that is given up when one alternative is selected over another.

Variable Selling

Variable selling costs are expenses that fluctuate with sales volume, such as commissions and credit card fees, which increase as sales increase.

Administrative Expense

Costs related to the general administration of a business, such as salaries of executive officers and costs of the head office.