According to Herrington and Weaven (2007), Electronic Banking Has Led

question 55

Multiple Choice

According to Herrington and Weaven (2007) , electronic banking has led to:

• A) higher accounting fees.
• B) a decrease in customer service.
• C) lower account fees.
• D) an increase in efficiency.

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Definitions:

Social Loafing

The tendency for individuals to exert less effort when working in a group than when working alone.

Illusory Correlation

Illusory correlation is the cognitive bias of perceiving a relationship between variables, typically events or behaviors, even when no such relationship exists.

Censoring Dissent

The act of suppressing opinions that are contrary to those of the majority or in power, often seen in political, social, or cultural contexts.

Group Polarization

The phenomenon where the attitude of a group becomes more extreme than the initial attitude of its members following group discussions.