Discussion Groups and FAQs Are Forms of Organizational

question 56

Multiple Choice

Discussion groups and FAQs are forms of organizational:

• A) CM.
• B) BI.
• C) RFM.
• D) expert system.
• E) KM.

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Definitions:

Pre-Reading

Pre-reading refers to the activities or strategies employed before reading a text, aiming to enhance understanding and retention of material.

Identifying Texts

The process of recognizing and understanding different types of texts or writings.

Scanning Headings

The act of quickly looking over the headings or titles in a document to grasp the main topics or organize content.

Structured Conversation

A dialog that follows a predetermined outline or rules, facilitating effective communication.