If You Want to Classify Which Customers Are Most Likely

question 21

Short Answer

If you want to classify which customers are most likely to switch to another firm according to the number of years as your customer, you would use a___________ technique.

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Definitions:

Stenography

The practice of writing in shorthand or using a stenotype machine to transcribe spoken words at a rapid pace.

Expertise

Specialized knowledge or skill in a particular field acquired through training, study, or experience.

Job-related

Pertaining to aspects directly connected with one's profession, duties, or work environment.

Applicant

A person who applies for a job, program, or position.