RFM Analysis Refers to How Recently a Customer Ordered, How

question 32

True/False

RFM analysis refers to how recently a customer ordered, how frequently they ordered, and how much money they spent.

Analyze the role of personality and personal strategies in dealing with conflict.

Understand the historical perspective on conflict management and its evolution.

Recognize the role of trust and perception in managing conflicts.

Differentiate between the theories of conflict and their implications for management.