Examples of Integrated, Cross- Functional Information Systems Include CRM, ERP

question 128

Multiple Choice

Examples of integrated, cross- functional information systems include CRM, ERP and:

• A) EAI.
• B) Office Suites.
• C) RFID.
• D) CASE.
• E) system software.

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Definitions:

Positive Reinforcement

Increasing the probability that behavior will be repeated by rewarding people for making the desired response; improves learning and motivation.

Contingent

Dependent on certain conditions or situations; not absolute.

Employee Recognition Programs

Formal schemes implemented by organizations to reward and acknowledge the achievements and contributions of their employees.

Employee Engagement

The emotional commitment an employee has to their organization and its goals, often resulting in higher productivity.