Cell Phone Providers Charge Large Fees If You Cancel or Transfer

question 52

Multiple Choice

Cell phone providers charge large fees if you cancel or transfer your service during the first two years, thus _____________ customers.

• A) switching costs
• B) creating entry barriers
• C) locking out
• D) locking in

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Definitions:

Hierarchy

A system or organization in which people or groups are ranked one above the other according to status or authority.

Diplomatically Useful

A term describing actions or policies that can serve a country's foreign policy interests or facilitate international relations.

Royal Blood

Royal blood refers to ancestry that belongs to a royal family, characterized by lineage that historically holds sovereign power or aristocracy.

Austrian Emperor

Refers to the sovereign of the Austrian Empire, a title held by the head of state of Austria from 1804 until 1918.