Your IS Department Is Contemplating Upgrading Windows XP to the Latest

question 100

Essay

Your IS department is contemplating upgrading Windows XP to the latest version on all the employee's machines. There are over 3,000 employees scattered around the world, some of whom are screaming to get the new software, and some of whom are screaming not to get it. Come up with a plan to address these issues.

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Definitions:

Listening Process

A series of steps that involve receiving, understanding, evaluating, remembering, and responding to spoken messages.

External Noise

Distractions that originate outside the communicator that can interfere with the transmission of a message, affecting its reception and understanding.

Effective Listening

The active process of attentively receiving, interpreting, and responding to verbal and non-verbal messages.