Which of the Following Propositions Is Best Supported by the Decision

question 56

Multiple Choice

Which of the following propositions is best supported by the decision in Zhu v Merrill Lynch HSBC?

• A) Customers are entitled to rely on the common sense meaning of a web site's online prompts when completing a transaction.
• B) Customers are NOT entitled to rely on the common sense meaning of a web site's online prompts when completing a transaction.
• C) It is the customer's responsibility to confirm the prompts received during online transactions.
• D) Companies owe customers the same duty to make online transactions readily understandable, regardless of whether the customer might risk losing large amounts of money as a result of a faulty transaction.
• E) Customers cannot rely on keystroke errors to cancel a transaction when that transaction involves the purchase or sale of stocks.

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Definitions:

Instrumental Learning

A learning process that uses rewards and punishments to promote or discourage a behavior, also known as operant conditioning.

Observational Learning

A learning process where an individual acquires new behaviors by watching and imitating others.

Habituation

the process by which an organism decreases or ceases its response to a stimulus after repeated or prolonged exposure.

Classical Conditioning

The teaching technique where, through the continuous association of two stimuli, a reaction that is initially caused by the second stimuli is later caused by the first stimuli on its own.