Identify Three of the Four Gaps That Occur When Customers

question 5

Essay

Identify three of the four gaps that occur when customers are dissatisfied with service. Suggest ways to close these gaps.

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Definitions:

Hurricanes

Powerful tropical storms characterized by strong winds, heavy rain, and can lead to significant destruction, often occurring in the Atlantic Basin.

Gulf Coast States

Refers to the states in the United States that border the Gulf of Mexico, including Texas, Louisiana, Mississippi, Alabama, and Florida.

Safety Brochure

A printed document that provides information and guidelines on how to maintain safety and avoid risks in specific environments or situations.

Pie Chart

A circular graph divided into sectors, each representing a proportion of the total.