What Are the Five Dimensions of Service? Give an Example

question 31

Essay

What are the five dimensions of service? Give an example of how to achieve each.

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Definitions:

Target Audience

The specific group of consumers most likely to be interested in a company's product or service, identified as part of marketing strategies.

Customers' Needs

The requirements or desires that consumers seek to satisfy when purchasing goods or services.

Internal Publics

Internal Publics are groups within an organization, such as employees or management, that play a role in internal communications and the achievement of the organization's objectives.

Nonprofit

An organization that operates for purposes other than making a profit, often focusing on social, educational, or charitable objectives.