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H & R Block had an advertising campaign which featured a series of ads each giving a different reason (e.g., "Reason # 38: ") why a consumer should use their firm for tax return preparation.
According to the two- factor theory on the effects of repetition of ads, this type of campaign would increase consumers' uncertainty about using the firm.
Total-Market Approach
A marketing strategy that aims to broaden the reach and applicability of a product or service to all potential consumers, not just targeted segments.
Psychological Variable
A factor related to the mental or emotional state that influences consumer behavior or human decision-making.
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