The Histogram Below Displays the Distribution of the Length of Time

question 13

Multiple Choice

The histogram below displays the distribution of the length of time on hold, for a collection of customers, calling a repair call center. Use the histogram to select the true statement.

• A)The distribution shows that the data was highly variable with some callers waiting on hold as many as 20 minutes.
• B)The distribution is symmetrical. The number of callers who waited on hold for less than three minutes was the same as the number of callers who waited on hold for more than three minutes.
• C)The distribution is left- skewed and most callers waited on hold at least three minutes.
• D)The distribution is right- skewed and most callers waited on hold less than three minutes.

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Definitions:

Self-actualization

The achievement or satisfaction of one's abilities and possibilities, viewed as a motivation or necessity inherent in all people.

Self-fulfilled

The accomplishment of something that one has desired or predicted for oneself, often without external help.

Creative Extent

The degree to which something demonstrates originality, imagination, or innovation in its design, approach, or execution.

Self-actualization

The act of achieving or fulfilling one's skills and potential, seen as a fundamental desire or requirement in everyone.