A Regular Customer Went to a Retail Store That Required

question 36

Multiple Choice

A regular customer went to a retail store that required two forms of identification to process a check. Because the customer had only one form of identification, the clerk refused to accept the check, and this action resulted in lost business. What is the design challenge this organization faces?

• A)Balancing differentiation and integration
• B)Balancing standardization and mutual adjustment
• C)Coordinating the informal and formal organizations
• D)Balancing centralization and decentralization

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Definitions:

Optimism

A mental attitude characterized by hope and confidence in success and a positive future.

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The 36th President of the United States, serving from 1963 to 1969, known for his domestic policies on civil rights, poverty, and healthcare.

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Legislation aimed at guaranteeing individuals the right to receive equal treatment and to be free from unfair treatment or discrimination.

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