At Sears, Management Created a Reward System That Had the Effect

question 34

Multiple Choice

At Sears, management created a reward system that had the effect of making employees act unethically and overcharge customers. This was caused by:

• A)outside pressure.
• B)bad individual ethics.
• C)societal ethics.
• D)the Moral Rights model of ethics.

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Definitions:

Supplier Management

The practice of organizing, managing, and improving the relationships and activities between a business and its suppliers to optimize their impact on the company's performance.

Procurement

The process of sourcing and acquiring goods and services needed by an organization to operate effectively.

Delivery Costs

Expenses associated with the transport of goods from the seller to the purchaser.

Receiving

The process of accepting, inspecting, and recording inbound shipments of goods or materials into a warehouse or facility.