When Local Store Managers Attempt to Spot Trends and Changes

question 19

Multiple Choice

When local store managers attempt to spot trends and changes so they can respond to customer needs, they are:

• A)using large- scale technology.
• B)managing the external environment.
• C)exerting power and control.
• D)increasing division of labor.

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Definitions:

Highly Cohesive

Describes a group or team characterized by strong bonds and a high level of commitment among members, leading to better collaboration.

Groupthink

A tendency for highly cohesive teams to lose their evaluative capabilities.

Nominal Group Technique

A structured method for group brainstorming that encourages contributions from everyone by collecting ideas independently then discussing them collectively.

Highly Structured

An organized and clearly defined system or framework with specific rules, procedures, and roles.