The ISO 9000 Standards Are Primarily Concerned with the Processes

question 84

Multiple Choice

The ISO 9000 standards are primarily concerned with the processes the organization does to:

• A)satisfy regulatory requirements.
• B)enhance customer satisfaction.
• C)satisfy customer quality requirements.
• D)all of the above.

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Definitions:

Competition

The rivalry between businesses or individuals for resources, market share, or superiority in a particular field.

Power Avoidance

A cultural value indicating a society's tolerance for unequal distribution of power, and its members' behavioral response to minimize or avoid such inequalities.

Ambiguity

Ambiguity is the quality of being open to more than one interpretation, lacking clarity, and leading to uncertainty or confusion.

Unpredictability

The extent to which events or behaviors cannot be anticipated due to a lack of consistent patterns or information.