Which of the Following Features Valued by Customers May Result

question 4

Multiple Choice

Which of the following features valued by customers may result from the enhanced capabilities of IT? Choose all that apply.

• A) Ease of handling the organisation's payroll
• B) Lower prices
• C) Personalised products
• D) Improved pre- purchase information
• E) Shorter development times for new features

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Definitions:

Performance Improvement Process

A strategy or plan implemented by organizations to enhance the efficiency, effectiveness, and productivity of employees or processes.

Unsatisfactory Performance Review

An evaluation process where an employee's performance is deemed to have not met the expected standards.

Behaviourally Anchored Rating Scale

A method of evaluating employees' performance using specific examples of behaviours tied to numerical ratings, to provide a more objective assessment.

Behaviour Observation Scale

A method used in performance management that rates employee behavior in terms of specific examples of job-relevant behavior.