Choose the Element of the Retail Mix That Best Applies

question 6

Multiple Choice

Choose the element of the retail mix that best applies to the following: Retailers may appeal to different customer needs and offer different assortments and varie merchandise and services.

• A) Type of merchandise/services offered
• B) Breadth and depth of merchandise offered
• C) Price of merchandise
• D) Level of customer service
• E) None of these apply

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Definitions:

Influence Tactic

Strategies or approaches used by an individual or group to persuade or alter the behavior of others.

Negotiate

The process of discussing to reach an agreement or compromise between parties with differing needs, desires, or perspectives.

Resolve Conflicts

The process of finding a peaceful solution to a disagreement among parties, which can involve negotiating or mediating to find a mutually acceptable solution.

Commitment

The state or quality of being dedicated to a cause, activity, or goal within an organizational or personal context.