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When Zeke purchased his new computer through an Internet retailer, he was promised 24 hours, 7 days a week access to a toll-free number where he could talk to a real-life computer technician. When he had trouble with his computer and needed help, he called the number provided and was put on hold for 45 minutes. When the technician got on the phone, Zeke was told that there were only two technicians on staff who were dealing
With about 150 calls daily. The electronic retailer did not provide for its
Employees.
Purines
A type of nitrogenous base found in DNA and RNA, including adenine and guanine, which pair with pyrimidines.
Pyrimidines
One of the two classes of nitrogenous bases found in nucleic acids, including cytosine, thymine (in DNA), and uracil (in RNA).
Bacteriophages
Viruses that infect and replicate within bacteria.
Alfred Hershey
An American bacteriologist and geneticist, awarded the Nobel Prize in Physiology or Medicine in 1969 for his work on the genetics of viruses, including the famous Hershey-Chase experiment.
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