A Retailer Wants to Collect Information About Its Customer Purchases

question 50

Multiple Choice

A retailer wants to collect information about its customer purchases so that it can suggest appropriate products to its customers, but the retailer does not want to raise privacy concerns among its customers. Which of the following should it do?

• A) Allow consumers to view and correct any personal information held by an online retailer
• B) Tell consumers what information they are collecting
• C) Ensure that the information is held securely and is not passed on to other companies
• D) Give customers a choice as to whether they give information
• E) All of these

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Definitions:

Facial Expressions

The movement or position of the muscles beneath the skin of the face, serving as a vital form of nonverbal communication.

Sympathy Expression

The act of showing understanding and compassion for another's situation, often in response to a misfortune.

Softens Rejection

Techniques or methods used to mitigate the negative impact or harshness of rejecting someone or something.

Facilitates Apology

The process or action that makes it easier for individuals to express regret or remorse for wrongdoing, often contributing to reconciliation and conflict resolution.