What Are the Four Factors That Affect the Service Gap

question 13

Essay

What are the four factors that affect the service gap?

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Definitions:

Workforce Planning

The process of analyzing, forecasting, and planning workforce supply and demand, assessing gaps, and determining targeted talent management interventions.

Perceptual Barriers

Psychological obstacles that interfere with communication and understanding between people.

Practical Barriers

Real-world obstacles that hinder progress or the implementation of plans, ranging from resource limitations to regulatory constraints.

HRM Strategies

Plans and approaches developed by an organization's human resource department to achieve its personnel and organizational goals.