Which of the Following Statements About Two-Tier Plans Is True

question 17

Multiple Choice

Which of the following statements about two-tier plans is true?

• A)This plan is in accordance with the most basic precept of unionization.
• B)In a two-tier plan, newer employees receive higher wages than their higher seniority peers working on the same or similar jobs.
• C)Two-tiered wage system increases solidarity in the union.
• D)This wage structure leads to employee satisfaction in the workplace.
• E)Two-tiered wage systems can lead to hostility within the organization.

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Definitions:

Global Environment

Refers to the international factors and conditions that influence business operations and decisions, including economic, cultural, legal, and political elements.

Customer Service Training

Training programs focused on improving the skills and knowledge of employees in interacting with customers, aiming to enhance customer satisfaction and loyalty.

Customer-Centric Skills

Abilities focused on providing exceptional service and support to customers, ensuring their needs and satisfaction are prioritized.

Team Training

The process of training a group of individuals to enhance their ability to work effectively as a team, aiming to improve overall performance.