What Is the First Step in the Consultative Selling Process

question 22

Multiple Choice

What is the first step in the consultative selling process?

• A)pursuing long- term customers
• B)presenting product benefits to a customer
• C)offering trial services to customers
• D)determining the customer's problem

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Definitions:

Incomes

The money received, especially on a regular basis, for work or through investments.

Gender

The range of characteristics pertaining to, and differentiating between, masculinity and femininity, including societal roles, behaviors, and identities.

Biological Sex

The classification of living beings, typically as male or female, based on the reproductive organs and functions that derive from the chromosomal complement.

Gender Identity

An individual's personal sense of their own gender, which may or may not correspond with the sex assigned at birth.