Which Approach Was Being Used When Mazda Discovered That the Young

question 121

Multiple Choice

Which approach was being used when Mazda discovered that the young driver sees a car as an extension of his body,and thus changed the design of the Mazda Miata?

• A)Six Sigma
• B)ISO 9000
• C)total quality management (TQM)
• D)Kansei engineering
• E)ISO 14000

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Definitions:

Cognitive Dissonance

The mental discomfort experienced by a person who holds two or more contradictory beliefs, ideas, or values at the same time.

Major Categories

Broad, primary divisions or classes within a system or field of study, used to organize related subcategories or items.

Ethics Category

A classification within the broader study of ethics that focuses on specific areas of moral conduct, such as business ethics or medical ethics.

Properly Allocating

The process of distributing resources or tasks among various projects or units effectively and efficiently.