A Bank Talked to a Sample of Customers in a One-

question 124

Multiple Choice

A bank talked to a sample of customers in a one- on- one discussion to find out how they felt about the teller experience.The bank used to collect the data.

• A)cross- sectionals
• B)customer interviews
• C)mail survey
• D)focus groups
• E)descriptives

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Definitions:

Navajo

A Native American people predominantly residing in the southwestern United States, known for their rich cultural history, language, and art.

Sioux

A group of Native American tribes known for their distinct culture, language, and history, primarily located in the Northern Plains of the United States.

Apache

Refers to the Apache HTTP Server, a widely used web server software, or can also indicate a group of culturally related Native American tribes.

Social Skills

interpersonal behaviors that are necessary for effective and appropriate communication and interaction with others in various social settings.