Failing to Provide Equal Access to Customers Who Appear Economically

question 40

True/False

Failing to provide equal access to customers who appear economically disadvantaged is both unethical and illegal.

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Definitions:

Implied Contract

A contract that is created by the acceptance or conduct of the parties rather than the written word.

Rogers' Protection Motivation Theory

A theory suggesting that people protect themselves based on four factors: perceived severity, perceived vulnerability, response efficacy, and self-efficacy.

Bem's Theory

A psychological theory proposing that individuals can develop aspects of their gender identity through the observation and imitation of gendered behavior.

Schachter's Theory

A psychological theory proposing that emotions are the result of physiological arousal followed by a cognitive label or interpretation of the arousal, based on environmental cues.