Which of the Following Is NOT an Example of a Service

question 18

Multiple Choice

Which of the following is NOT an example of a service encounter?

• A)a potential customer using a search engine to locate a business
• B)a mechanic telling a customer what is wrong with his or her car
• C)a nurse listening to a patient's heart rate
• D)a customer checking into a hotel
• E)a student attending a tutoring session

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Definitions:

Rate Of Return

A measure of the gain or loss on an investment over a specified period, expressed as a percentage of the investment’s initial cost.

Cash Flows

The net amount of cash being transferred into and out of a business, typically categorized into operating, investing, and financing activities.

Present Value

Present Value refers to the value today of an amount of money that is to be received in the future, adjusted for a certain rate of return.

Interest Rate

The amount charged, expressed as a percentage of principal, by a lender to a borrower for the use of assets.