Explain How the Gap Between Service Quality Standards and Customer

question 118

Essay

Explain how the gap between service quality standards and customer expectations can occur. How can it be avoided?

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Definitions:

Evaluate

To calculate or ascertain the numerical value or result of an expression or function.

Properties

The fundamental rules and characteristics that define mathematical operations, such as commutative, associative, and distributive properties.

Logarithms

The inverse operation to exponentiation, indicating the power to which a base number must be raised to obtain another number.

Approximate

To approximate means to find a value or answer that is close to the exact one, but not exactly it, often used when an exact solution is not necessary or possible.